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The Net Promoter Score (NPS) is a metric for determining a company's customer loyalty, contentment, and enthusiasm. It's derived by asking customers one question: ""On a scale of 0 to 10, how likely are you to suggest this product/company to a friend or colleague?"" Aggregate NPS scores assist firms in improving service, customer support, delivery, and other aspects of their operations in order to boost customer loyalty.
*Please ensure the reporting is done in the right spirit.
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