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"Our company's investment of time and money to measure the customer experience metrics is crucial. It's critical to track our customer experience KPIs. These indicators will not only help us better understand how frictionless our product is for our customers, but they will also provide us with meaningful ideas about how to improve these products. As a result, these can inform us how easy or difficult it is for consumers to use our goods.
*Please ensure the reporting is done in the right spirit.
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