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Net Promoter Score - Understanding the System

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NPS is a customer loyalty metric that helps businesses understand how likely their customers are to recommend their products or services to others. This session will help you understand the key concepts of Net Promoter System and will help you apply it to your daily activities.

Meet Your Instructor

Ankit Jhamb

Sr. Associate Director - Capability Building @ KPMG | Advisor BRICS CCI | Author

Meet Your Instructor

Ankit Jhamb

Sr. Associate Director - Capability Building @ KPMG | Advisor BRICS CCI | Author

What you'll learn

What is NPS

How to calculate NPS

How companies use the NPS

Who can attend this event?

Students

If you are starting your career and looking for directions.

If you are starting your career and looking for directions.

Working Professionals

If you are looking for avenues to achieve heights in your career

If you are looking for avenues to achieve heights in your career

Event has ended

This workshop was exclusively available to Select Members only. Join Select Membership to watch the recording of the session.

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