Following are some tricks and tips to follow while dealing with difficult people :
1. Always remain calm and composed while dealing with difficult people. It is the best and the most efficient way to get your work done as soon as possible. Do not raise your voice, cross them while talking or in any way try to argue or prove them wrong.
2. Always try to imagine yourself in other people’s shoes. It is necessary to understand their perspective towards the situation. Do not jump on conclusions and make quick judgements about anyone. Try to analyse the intentions of the other person and act accordingly.
3. Try to communicate your problems with the people around you and gain external opinions and perspectives. Ask for their advice on the same.
4. Make sure you communicate your point of view effectively. You must ensure that you are not misunderstood and that the other person is well aware about your objectives and concerns. Create transparency in your communication in order to establish trust and loyalty.
5. Treat the other person with respect always irrespective of their current behaviour. Try to build a rapport with that person.
To learn more about how to negotiate with difficult people and handle difficult situations watch ‘Learn How to deal with difficult people’ video on Seekho.
Video link - https://seekho.ai/series/how-to-deal-with-difficult-people/SR-131-145