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Negative feedback is something that we all hate. However, negative feedback is a blessing in disguise, if taken positively and effectively. It is important to collect users' feedback. Negative feedback can be used to help improve the product and make it better for everyone, but if you don't know how to listen, react and respond well to negative feedback, that can have a negative impact on your business.
*Please ensure the reporting is done in the right spirit.
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