About the company

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies' ways of working. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we'll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and Twitter, YouTube, and Facebook.

Roles and Responsibilities

• Responsible for ensuring that the delivery and supply chain processes for the product are operated in a cost-effective manner and provides the relevant goods and services to the end consumer
• Coordinate with inbound and outbound logistics teams to have logistics tasks and activities completed and service levels for key performance indicators are met
• Coordinate the shipping of products from point of origin to destination. Includes extensive collaboration with relevant third parties
• Identify proactively issues pertaining to logistics and transportation, escalate to client stakeholders and drive resolution of issues
• Handle and resolve complex issues pertaining to logistics and transportation (in collaboration with the client supply chain resources)
• Track delivery of products to end customers
• Provide any administrative support that is required by the logistics or supply chain function of the client
• Leverage client provided technology tools to execute logistics and supply chain management tasks
• Develop reports and dashboards for the logistics coordination processes at a pre-determined frequency
• Communicate with the client stakeholders' data and analysis, issues, and resolution status

Other Requirements

• Good understanding of logistics and transportation processes including basic understanding of compliance rules for logistics
• Experience of logistics and transportation processes
• Familiarity with supply chain for hi-tech industry or technology distributor industry
• Excellent communication skills (engage with client stakeholders, suppliers, logistics providers)
• Good negotiations skills to engage with suppliers and logistics providers
• Good understanding data management, reporting and basic data analysis
• Advanced MS Excel skills (e.g.: excellent handling of pivot tables)
• Should be familiar with and/or have worked with Business Intelligence tools such as MS Power BI and Tableau
• Should be able to multi-task, prioritize and handle quick-turn projects
• Have good presentation and communication skills
• Should be familiar with SAP S2 Hana, K2.Net

Joining: Immediate

Location: Bengaluru

Experience: 1-3 years